Last updated 10 Nov 2026 · Operated by [Registered business name] (trading as Canvasnet)
How Canvasnet is delivered
Canvasnet is an online service. Nothing is shipped or printed.
- The editor works straight away in your web browser at canvasnet.online/editor. Free features need no account.
- Pro switches on automatically for your account as soon as your payment is confirmed — usually within a minute. You’ll see it under Account → My plan and in the editor.
- If Pro isn’t active 30 minutes after a confirmed payment, contact us with your order number and we will fix it or refund you.
What you need
- A recent version of Chrome, Edge, Firefox or Safari with JavaScript switched on.
- Large photos need more memory. On phones, photos above about 16 megapixels are scaled down when opened.
- An internet connection to load the editor and to save cloud projects. Editing itself happens on your device.
Contact during delivery
Questions about an order in progress? Message us from the order page or email [email protected] with your order number.
Questions about this policy? Email [email protected] or use our contact form.